Diatech Medical Trading respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect and use information when you visit or purchase from our website:https://diatech-uae.com

1. Information We Collect

When you use our website, place an order, or contact us, we may collect information such as:

Name
Email address
Phone number
Billing and delivery address
Order and payment details
Information you provide through contact forms or customer support

We may also automatically collect limited technical information such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Process payments and refunds
Respond to enquiries and provide customer support
Manage customer accounts
Improve our website and services
Prevent fraud and maintain website security
Comply with applicable legal and regulatory requirements
Send promotional communications where permitted and, where required, with your consent

3. Sharing Your Information

We may share necessary information with trusted service providers, such as payment providers, courier and delivery companies, website/hosting providers, IT service providers, and other partners required to operate our business.

We may also disclose information where required by UAE law or a lawful government or regulatory request.

We do not sell your personal information.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain shopping-cart information, understand website usage, and improve our services.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Data Security and Retention

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, meet legal requirements, and resolve disputes.

6. Your Rights

Subject to applicable UAE laws, you may have the right to request access to, correction or deletion of your personal information, or to withdraw consent where applicable.

To make a privacy request, please contact us using the details below. We may need to verify your identity before processing your request.

7. Third-Party Services

Our website may contain links or integrations with third-party services. Their privacy practices are governed by their own privacy policies, and we are not responsible for the privacy practices of websites we do not control.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

For privacy-related questions or requests:

Diatech Medical Trading
Website: https://diatech-uae.com
Email: admin@diatech-uae.com
Phone: 04 295 4430 / 052 199 0626
Address: 105 – Baghdad Street, Al Quasis Ind.Area 2, Dubai.